Your privacy


London Knee Clinic is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the London Knee Clinic website and governs data collection and usage. By using the London Knee Clinic website, you consent to the data practices described in this statement.

Collection of your Personal Information

London Knee Clinic collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. London Knee Clinic also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by London Knee Clinic. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by London Knee Clinic for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the London Knee Clinic website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through London Knee Clinic public message boards, this information may be collected and used by others. Note:
London Knee Clinic does not read any of your private online communications.

London Knee Clinic encourages you to review the privacy statements of websites you choose to link to from London Knee Clinic so that you can understand how those websites collect, use and share your information. London Knee Clinic is not responsible for the privacy statements or other content on websites outside of the London Knee Clinic and London Knee Clinic family of websites.

Use of your Personal Information

London Knee Clinic uses your personal information to operate the London Knee Clinic website and deliver the services you have requested. London Knee Clinic also uses your personally identifiable information to inform you of other products or services available from London Knee Clinic and its affiliates. London Knee Clinic may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Any data you submit will be treated as confidential patient information. London Knee Clinic will honour the legal requirements for medical/health information privacy.

London Knee Clinic does not sell, rent or lease its customer lists to third parties. London Knee Clinic may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, London Knee Clinic may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to London Knee Clinic, and they are required to maintain the confidentiality of your information.

London Knee Clinic does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

London Knee Clinic keeps track of the websites and pages our customers visit within London Knee Clinic, in order to determine what London Knee Clinic services are the most popular. This data is used to deliver customised content and advertising within London Knee Clinic to customers whose behavior indicates that they are interested in a particular subject area.

London Knee Clinic websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on London Knee Clinic or the site; (b) protect and defend the rights or property of London Knee Clinic; and, (c) act under exigent circumstances to protect the personal safety of users of London Knee Clinic, or the public.

Use of Cookies

The London Knee Clinic website use 'cookies' to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise London Knee Clinic pages, or register with London Knee Clinic site or services, a cookie helps London Knee Clinic to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same London Knee Clinic website, the information you previously provided can be retrieved, so you can easily use the London Knee Clinic features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the London Knee Clinic services or websites you visit.

Security of your Personal Information

London Knee Clinic secures your personal information from unauthorised access, use or disclosure. London Knee Clinic secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

London Knee Clinic will occasionally update this Statement of Privacy to reflect company and customer feedback. London Knee Clinic encourages you to periodically review this Statement to be informed of how London Knee Clinic is protecting your information.

Contact Information

London Knee Clinic welcomes your comments regarding this Statement of Privacy. If you believe that London Knee Clinic has not adhered to this Statement, please contact London Knee Clinic at and we will use commercially reasonable efforts to promptly determine and remedy the problem.